Live Webcast Help

When you click the “Watch Now” button on our live webcast page, our website will attempt to determine what device you are using to watch the webcast and provide you with the correct video type for you to watch live.  If you have difficulty through the “Watch Now” button, please try either of the alternate links that are provided below the main button.

** NOTE: The “You Can Overcome” webcast page will not go live until after 10:30am. If you come to the page earlier, you will only see the banner and the page will not refresh. You will need to manually refresh the page to see the video links that will be available after 10:30am.

Desktop and Laptop Devices

By default, all desktop and laptop computers will use Adobe Flash Player to view the video.  If you do not have a current version of Adobe Flash installed, you should be prompted to install the latest version. If you are not prompted to install the Adobe Flash and are unable to view the video, please try installing the free play manually by clicking HERE.
If you continue to have trouble viewing the webcast, please e-mail us with the details of your trouble at and we will reply as soon as possible with any help we can provide.

Mobile Devices

Our live mobile streaming works for most iOS devices (iPhone, iTouch, iPad) and newer Android devices (that support Adobe Flash), but we have noticed that some older iPhones and a few Android devices may not work with the live stream (replays should work for all platforms).  If you have one of the supported devices and are having trouble watching the webcasts, please feel free to send us feedback to

Pauses in the webcast or drops of the video often happen when your connection speed changes or other processes are happening on your device.  Oftentimes, simply waiting 30-60 seconds will allow your mobile device to “sync” back up and adjust back to normal.   If waiting doesn’t solve the issue, backing out of the webcast and coming back in will sometimes help get everything sync’d back up.

One thing we have observed with iOS devices is that occassionally the video will drop off while the audio continues to play.  If this occurs, the video problem can sometimes be resolved by click the 30-second back button on the control bar of the player.

3G and 4G connections should be sufficient for webcasting live with, but WiFi signals will most often produce the best results.